Basset, a global provider of OSS/BSS solutions worldwide, strengthens its account management team for their increasing number of customers in the MEA region. Bukasa Ntambwe Nkuna and his extensive experience within telecom billing solutions will improve the sales team to further build and expand our business. Bukasa will start 1st of September and he will assume the role as Regional Account Manager.

 

The decision to strengthen the sales organization follows Basset’s strategy to further build and expand their business with existing multi country operator customers and the ambition to take the position as the vendor that continuously gives more.

- I am really glad that Bukasa will join our sales team. The primary objective is to improve interaction with each local operation, defining customer needs, implementing and driving procedures needed to conduct proper planning of new releases, change management, competence programs, etc. All in all, Bukasa will make sure that Basset solutions and services are aligned to support our customer’s operational efficiency, says Anders Smedberg, Executive Vice President Sales and Marketing at Basset.

Bukasa has worked as System Expert at Basset since 2007. He joined from Logica CMG where he served as IT consultant with test as specialty. He has also been working as Billing Analyst, Mediation Engineer and Interconnect Business Analyst from 2000 to 2006 at Telenor Sweden. Prior to this he worked at Vodafone Sweden where he managed different IT and billing projects.

- I am really looking forward to this new challenge. My hope is that my long experience and deep knowledge within telecom solutions will further improve our communication and to act as an advisor, not only within our sales team but especially towards our customers, says Bukasa Ntambwe Nkuna.

Bukasa has been involved in many projects throughout the years, implementing Rev Up Interconnect in several operations in MEA and recently successfully integrating an upgrade of Watchdog Fraud 5.0.

Basset AB and Elisa Eesti AS strengthens their already good partnership further as Basset has been selected to supply a new interconnect billing solution to Elisa. Basset RevUp Interconnect will replace a fixed line billing solution, which has been acting as a fixed line interconnect billing system.

 
Basset has been selected to supply RevUp Interconnect billing system to Elisa Eesti AS, a leading communications services provider with operations in the Nordic countries, the Baltic’s and Russia. Basset was selected in fierce competition with the other top players within the Interconnect billing domain due to flexibility, previous history and Basset’s willingness to listen to Elisa’s business requirements and constantly evolving the solutions.

 The primary objectives in implementing a new interconnect billing system were to define a single technology platform, the possibility to monitor the correctness of invoicing, reduce manual workload and overall operational costs, improve operational efficiencies and the ability to develop the business with their interconnect partners to achieve a competitive advantage.

“In order to maintain our business objectives and customer loyalty, it was essential for us to replace the system with a dedicated interconnect billing solution as current systems used is failing to meet our business needs. The new solution will support our business; give us new opportunities for reporting. It will also give us the opportunity to increase our revenues, strengthens the customer loyalty and introduce new services faster”, says Triinu Viiderfeld, Interconnect Manager at Elisa Eesti AS.

 

The two companies have a good history together. Basset was previously chosen to supply a roaming billing solution a few years ago, an installation that was very successful and which has given Elisa large savings, both in time and costs.

“We are very proud of the strong relationship we have with Elisa and the new opportunity we have been given to install our RevUp Interconnect. This is yet another proof that our RevUp Interconnect is the leading Interconnect billing solution on the market.” says Magnus Nordlöf, Vice President Business Development at Basset.

 

Basset will be participating following events during the summer, come and meet us there:

 

Mobile Roaming Forum in Johannesburg, July 28 - 29

 

 

BARG #76, Antwerp, 4 - 6 October

 

 

If you are planning on participating on the same event and want to meet up, do not hesitate to contact us by phone: +46 8 56 26 76 00 or by email: info@bassetglobal.com

 

 

After several years working closely with The Risk Management Group (www.trmg.org), the leading independent industry consultants, on key aspects of product strategy and visioning, Basset has used key TRMG inputs to finalize the designing of a new state-of-the-art user interface for version 5.0 of the Watchdog Fraud Management System.

 

Basset recently announced the launch of Watchdog version 5.0, and one of the key features of this updated solution is a new state-of-the-art user interface. Designed with the assistance of TRMG, who specialize in revenue risk management solutions design, consultancy services and training, this updated interface supports an enhanced user workflow and chain of thought analysis principles consistent with the latest thinking in FMS interface layouts.

“The collaboration with TRMG has been good for several years and we selected them for this assignment because we are well aware of their track record in helping fraud and RA vendors to take their products several steps forward. TRMG assisted us by further verifying and refining the ideas we had around a new user interface of Watchdog 5.0 – and we are pleased to see the positive reaction we already get from our clients”, said Jesper Wikstrom Forne, CEO at Basset.

“It was a pleasure to work with the Basset team. They were receptive and very flexible, open to challenging new ideas and very willing to move their toolset forward. Looking at the result, I feel extremely proud of what we have been able to do for this important client”, said TRMG’s Executive Chairman, Mark Johnson, speaking from another client site in Middle East.

 

For more details on Basset’s products and services, please contact:

Jenny Widing
Marketing Director at Basset
Email: jenny.widing@bassetglobal.com

 

For information about TRMG’s offerings, please email info@trmg.org

Our fraud management system Watchdog Fraud has been nominated in the Communications Sector Partner of the Year. A panel of judges at Microsoft will now select the finalists and the winner will be presented at Microsoft Worldwide Partner Conference in Washington, D.C. July 11-15, 2010.

The Microsoft Worldwide Partner Conference is an annual gathering that provides a forum for partners to connect with each other and with Microsoft staff, and to learn about the latest Microsoft programs, strategies, and cutting-edge technologies.

Winning an award, or placing as a finalist, can create new business and customer opportunities, increase press coverage and last but not least, increase market recognition.

“We are quite unique in delivering carrier class business support systems for telecom operators on a 100% Microsoft platform. This gives us a competitive edge when it comes to price/performance – and we are especially satisfied with the integration of Reporting Services and Business Intelligence into SQL Server 2008. I hope this will please not only our customers, but also the panel of judges…”says Johan Norborg, CTO at Basset.

For more information about Microsoft Partner of the Year Award, please visit http://digitalwpc.com

The 25th of March the Swedish conference on Product management is held. The conference focuses on achieving excellence in the field of Product Management. Tord Nilsson, Product Manager for RevUp Roaming (formerly Robiga), at Basset is one of the speakers during the day. "Basset has a pragmatic product management model that many companies can learn from." says Magnus Billgren, CEO Tolpagorni Product Management who is arranging the event."

Basset AB have been selected by Telenor Sverige AB (Telenor) to supply a new Interconnect Billing solution.

 

Basset RevUp Interconnect will replace Telenors existing systems for interconnect, and will handle both fixed line and mobile traffic from Bredbandsbolaget, Glocalnet and Telenor.

 

“This is yet another proof of RevUp Interconnect as the leading Interconnect Billing solution on the market. We have been selected, in a very thorough and professional procurement process, in fierce competition with the other top players within the Interconnect Billing domain. We look very much forward to support Telenor in building up a very modern and efficient interconnect business on our home market” says Basset President and CEO Jesper Wikström.

Basset will be part of the Swedish Pavillion in Hall 2 at MWC in Barcelona 15 - 18 February 2010

Join us there to discuss how we together can solve your needs within Revenue Assurance or Interoperator billing (Interconnect and Roaming billing).

Send us an email at sales@bassetglobal.com to pre-book an appointment.

Basset launches its next generation FMS and RA system – Watchdog Fraud, version 5.

With several Watchdog Fraud, version 5, upgrades at existing customer installations as well as new installations ordered, the launch has started very successfully. Projects cover the MEA region but also North America during the spring.

The customers will enjoy the completely reworked user interface, ensuring a significantly enhanced user experience. Also, features as the enhanced C-level reporting capabilities, intuitive workflow and flexible risk management configuration will increase the fraud management productivity at the customer.

“It is very satisfactory that we so soon can see increase in sales of the latest version of Watchdog Fraud to our existing customers as well as to new customers. It confirms our strong belief that we with Watchdog Fraud address the issues that telecom operators see today”, says Basset Sales Director Anders Smedberg.